Robotic Massage at The Palace, San Francisco

AI-powered robotic massage inside the Palace Hotel at 2 New Montgomery St, in San Francisco’s Financial District. Stay fully clothed, book in seconds, and never tip. Sessions run 24 hours a day, every day, except a short daily break from 3:00 AM to 4:00 AM.

Every session starts at the Palace Hotel front desk. Check in there to get your room key and directions to the ARC Recovery room. You don’t need to be staying at the hotel.

At a glance

AddressPalace Hotel, 2 New Montgomery St, San Francisco, CA 94105
HoursOpen 24 hours a day, every day, except a daily break from 3:00 AM to 4:00 AM Pacific Time
Phone628-285-5222
Sessions15, 30, 45 and 60 minutes, from $35
Who can bookOpen to the public. Walk-Ins welcome, subject to availability. You don’t need to be staying at the hotel.
ArrivalCheck in at the hotel front desk for your room key and directions
BookingOnline, or on the spot at the hotel
The ARC Recovery robotic massage machine, a padded table with two robotic arms

How an AI-Powered Massage Session Works at The Palace

You lie down fully clothed in an ARC Recovery Bodysuit we provide. The machine starts with a 1.1 million-point 3D body scan that personalizes every session, then two robotic arms deliver a deep-tissue-style massage. You control the pressure, the massage type, the music and the lighting the whole time, and you can adjust the pressure at any point.

  • Choose 15, 30, 45 or 60 minutes.
  • Pick Full Body, Upper Body or Lower Body.
  • No tipping, ever.

ARC Recovery Bodysuits are laundered and sanitized between uses; face-cradle covers are single-use.

The technology behind every session, Aescape, was named a TIME Best Invention of 2024.

ARC Recovery operates the Aescape robotic massage machine at The Palace. Aescape builds the technology.

Read about what a first session feels like.

Find Us Inside the Palace Hotel at 2 New Montgomery St

ARC Recovery Palace Hotel, 2 New Montgomery St, San Francisco, CA 94105 Phone 628-285-5222

ARC Recovery is inside the Palace Hotel at the corner of Market Street and New Montgomery Street, right by Montgomery Street BART and Muni station.

When you arrive: go to the hotel front desk, check in for your session, and pick up your room key and directions to the ARC Recovery room. Give yourself a few extra minutes for this.

24-Hour Massage in San Francisco (Closed Only 3:00 AM to 4:00 AM)

Need a massage after a late flight, a long conference day at Moscone Center or a night out? Sessions at The Palace run 24 hours a day, every day. The only break is from 3:00 AM to 4:00 AM Pacific Time.

Hours: Open 24 hours a day, every day, except a daily break from 3:00 AM to 4:00 AM Pacific Time.

Book ahead for the time you want, or walk in when the machine is free.

Full Body and Deep-Tissue-Style Massage in San Francisco

Looking for a deep tissue massage in San Francisco? Sessions are deep-tissue-style and fully adjustable: set the pressure before you start and change it at any point, with focus areas on your back, shoulders, glutes, hamstrings and calves. Choose Full Body, Upper Body or Lower Body.

Looking for a Sports Massage in San Francisco?

It’s a fast way to recover after a run along the Embarcadero, a workout or a day on your feet, a short walk from Union Square.

More on post-workout sessions.

Pricing at The Palace

Single Session

  • 15 min$35
  • 30 min$65
  • 45 min$90
  • 60 min$110

Memberships per month, month-to-month, cancel anytime

  • Express, 4x 15-minute credits$105 ($95 Founding Member rate)
  • Restore, 4x 30-minute credits$195 ($175 Founding Member rate)
  • Revive, 3 hours of credits$279 ($249 Founding Member rate)
  • Unlimited, One 30-minute session per day$579 ($499 Founding Member rate)
  • Unlimited 60, One 60-minute session per day$749 ($649 Founding Member rate)

Founding Members: the first 30 Members at The Palace lock their rate for life and get a free ARC Recovery Bodysuit, a $120 value.

Unlimited and Unlimited 60: limited spots.

Every membership: month to month with no contracts. Credits roll for 3 months. 10% off extra sessions once your credits are used. Share any plan except Unlimited and Unlimited 60 with one other adult. Free birthday session, loyalty points and flash sale rates. Use your membership at any public ARC Recovery location.

HSA and FSA: sessions may be HSA or FSA eligible with a Letter of Medical Necessity. You can also see your cost with the HSA/FSA calculator.

ARC sessions are priced below traditional massage therapy.

Events at The Palace: Add Sessions to Your Wedding or Corporate Event

Planning a wedding, corporate event, offsite or group stay at The Palace? Add a block of ARC Recovery machine time so everyone in your group gets an ARC Recovery massage. It works for your wedding party before the big day, your team between sessions, or attendees winding down after a long event.

Blocks come in 6, 8, 10 or 12 hours of machine time.

The Palace event sales team sells the block and is your first contact.

Tell us about your event below. We’ll work with Palace event sales to schedule a session for each person in your group.

Questions? Email support@arcrecovery.ai.

Tell us about your event at The Palace

Planning a wedding, corporate event or group stay at The Palace? Tell us about it here and we'll follow up with you and Palace event sales. Palace event sales: fill this out every time a group buys an hour block. Every field here maps to what we need to build the bookings in Zenoti and the block schedule.

Fields marked are required. All dates and times are Pacific Time (PT).

Who's submitting

This tells us whether a block is already sold or you're asking about one.

Event

What kind of group is this?

Coordinating contact

The person who will manage the group and receive booking confirmations.

Hour block

Event blocks are flat, one-time exclusive machine time for a wedding or corporate event.

Sessions don't run during the daily break from 3:00 AM to 4:00 AM PT.

Participant roster

One row per participant. Each row becomes a booking in Zenoti.

    Each participant needs a name plus an email or a mobile number.

    Your details and notes

    Robotic Massage or Traditional Massage: How They Compare

    A traditional massage is great when you can plan ahead. An ARC Recovery session is for when you can’t: book in seconds, stay fully clothed, get a consistent, personalized deep-tissue-style session, and skip the tip. It’s built to complement traditional massage, not replace it. ARC sessions are priced below traditional massage therapy.

    Close to the Financial District, SoMa and Union Square

    The Palace sits where the Financial District meets SoMa, a short walk from:

    • Montgomery Street BART and Muni station
    • Union Square
    • Moscone Center and Yerba Buena Gardens
    • Salesforce Transit Center
    • The Embarcadero and the Ferry Building

    Whether you’re in town for a conference, staying nearby or work downtown, it’s an easy stop before or after your day.

    Other ARC Recovery locations: robotic massage in River North, Chicago · 24-hour robotic massage in Midtown Miami · all ARC Recovery locations

    San Francisco Massage FAQ

    No. ARC Recovery at The Palace is open to the public. Walk-Ins are welcome, subject to availability, and you can book online any time.

    Start at the Palace Hotel front desk at 2 New Montgomery St. Check in there for your room key and directions to the ARC Recovery room, then grab a bodysuit and scan the QR code at the machine.

    Yes. The Palace event sales team books blocks of 6, 8, 10 or 12 hours of machine time so everyone in your group gets a session. Fill out the events form on this page or email support@arcrecovery.ai, and we’ll follow up with you and Palace event sales.

    Yes. ARC Recovery at The Palace is open 24 hours a day, every day, except a daily break from 3:00 AM to 4:00 AM Pacific Time.

    Single Sessions at The Palace start at $35 for 15 minutes, $65 for 30 minutes, $90 for 45 minutes and $110 for 60 minutes. Memberships start at $95 a month for Founding Members.

    No. You stay fully clothed and wear an ARC Recovery Bodysuit we provide.

    No. There’s no tipping.

    Yes. Your membership works at any public ARC Recovery location, including River North in Chicago and Midtown in Miami.

    Sessions may be HSA or FSA eligible with a Letter of Medical Necessity. Your benefits administrator makes the final call. See our Letter of Medical Necessity guide.

    You pick the pressure and focus areas, so a session can go deep-tissue-style or lighter. It’s a recovery session you control from start to finish, with nobody else in the room.

    The Palace is at Market Street and New Montgomery Street, next to Montgomery Street BART and Muni station.

    Got more questions before your first session?

    Book your session at The Palace.

    Open 24 hours a day, except 3:00 AM to 4:00 AM. Aescape, the technology behind every session, was named a TIME Best Invention of 2024.

    ARC | Powered by Aescape | arcrecovery.ai

    Book a session

    Where will you recover?

    Every session is booked on the location’s own page. Walk-Ins are welcome at River North, Midtown and The Palace, subject to availability.